Shipping Policy

Order Processing

At 【请替换：店铺名称】, we aim to process your orders swiftly. All orders are processed within 1-2 business days after payment confirmation. If you place an order on a weekend or holiday, processing will begin on the next business day.

Please note that during high-demand periods or holidays, processing and shipping may take a little longer. We appreciate your patience and understanding!

Shipping Destinations

We currently ship within the United States only. If you have questions about shipping to other locations, please contact our customer service team at 【请替换：客服邮箱】.

Shipping Methods & Estimated Delivery Times

Standard Shipping (U.S.): 5-10 business days

Estimated delivery times start once your order has shipped, not on the date the order is placed. Delivery times may vary due to factors such as weather, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated based on your shipping address, selected shipping method, and the weight and dimensions of your order. These costs will be displayed at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Please allow 24-72 hours for tracking information to update.

Returns and Refunds

If you wish to return an item, please do so within 30 calendar days from the date you received your order. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refunds will be processed within 5-7 business days after we receive and inspect your returned item.

Order Cancellations

You may cancel your order within 12 hours of placing it. After this cancellation window, orders will usually have already entered processing and cannot be canceled.

Address and Delivery Issues

Please verify your shipping address carefully before completing your order, as we cannot change the address once the order has shipped. If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the order.

If you miss a delivery, carriers typically leave a notice with instructions to arrange for pickup or redelivery.

Damaged or Lost Packages

If your order is damaged or lost during shipping, please contact us at 【请替换：客服邮箱】 within 7 days of delivery. Provide your order number and photos if possible, and we will work to resolve the issue promptly.

Need Assistance?

If you have any questions or need further assistance regarding shipping, please feel free to reach out to our customer support team at 【请替换：客服邮箱】. We’re here to help!

Thank you for choosing 【请替换：店铺名称】. We value your business and look forward to serving you.